Miti Ampoma was recently interviewed for the UK Institute of Customer Service magazine, Customer Focus. Miti is on a mission to create a global movement of game-changing communicators who have the skills to change businesses for the greater good. She wants to bring heart and soul back into the way we communicate so we connect as humans, rather than simply through process and technology. Miti discusses her human-centred relational approach and how that can drive business performance and create sustainable financial growth.

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