Eat.Drink.Sleep is an online magazine that goes out to more than 50,000 hotels, restaurants, bars and pubs in the UK. It is also read by 26,000 people who work in the events industry. The magazine features articles on hospitality technology, interior design, business matters and upcoming shows and events.

Miti wrote for the magazine on why, to win customer loyalty, those in the hospitality sector should keep technology behind the scenes – and people out in front.

You can read the article on pages 64 and 65 here.